Your customer’s story will transform your business.

Let’s discover that story.

Solve the Right Problems

  • Human-Centered Innovation focuses on people’s needs — at all points in the process.

  • We will find the right problems to solve.

  • And your organization will provide exact solutions that people both want and need.

My Services

Customer Research

Deep-dive research surfaces hidden innovation opportunities.

Ideation & Facilitation

Collaboration can be difficult.
Silicon Valley brainstorming techniques make it easy.

Prototyping

Low-level, up-front prototyping can save your business money and pain.

Testing

Usability testing starts when the idea is born. Let me show you why.